[Resolved] Nsdl E-Governance Infrastructure — no work for correction in pran number | |
Recpected sir ji, I am chhaterpal s/0 sh. Sukhdarshan v. P. O. Sirta district kaithal state haryana. My pran number is[protected]. My nps account is freeze due to bank account number mistake. According to nsdl customer care instructions i send my all documents and bank account details with bank stump and signature on 21/07/18 saturday by speed post. And speed post number is eh[protected]in. And all details are dispech on 23july from speed post office mumbai to nsdl head office. But they are saying that we are not get your documents. Post office mumbai give me proof of receive document. Sir ji by this details my nps account unfreeze and i get salary. I not get my salary from jointing 10 january please sir ji i request you help me. Thank you Was this information helpful? | |
Sep 8, 2018 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Aug 08, 2018 NSDL e-Governance Infrastructure Customer Care's response Dear Chhaterpal, This has reference to the query/complaint raised at Consumer Forum. The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php. | |
 2 Comments | |
Comments
Dear sir,
I subscribe a Nps account (Pran[protected]has been activated from 2014
My my subscription of rs. 500
But after some days when i check my pran no.in database of nsdl but there is a message "invalid pran no."
Please do the needful
Thanking you,
I subscribe a Nps account (Pran[protected]has been activated from 2014
My my subscription of rs. 500
But after some days when i check my pran no.in database of nsdl but there is a message "invalid pran no."
Please do the needful
Thanking you,
NSDL e-Governance Infrastructure Customer Care's response, Sep 4, 2018
Verified Support
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
Kindly clarify what is the basic issue and how to rectify the same.