[Resolved]  Nsdl E-Governance Infrastructure — non-receipt of pran card

Address:NA-19, Nabaniketan, Ashwininagar, Kolkata - 700159, Kolkata, West Bengal, 700159

Dear representative,
My name is aritra das and i am a resident of kolkata [complete address: na-19, nabaniketan, ashwininagar, kolkata - 700159]. My pan card no. Is alqpd6082j. I applied for an nps account through baguiati branch of axis bank in june 2018 and deposited 2000 rs for the same. Rs. 2000 was deducted from my account on 19th june, 2018 (Please see the attached image).
However, even after 9 months, i am yet to receive the pran card. I tried contacting the bank as well as nsdl representative but it did not help me at all. Please help.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 15, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2019
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
Complaint comments 

Comments

Hi, we tried reaching you today, however, unable to connect as the number was not answered. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5288
    Pending
    109
    Resolved
    3570
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information