[Resolved] Nsdl E-Governance Infrastructure — not received refund amount after failure of ekyc | |||
I applied for existing pan card for updating parents name on 13 july 2019 and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message : Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days. However i didn't not received my money yet. Please refund my money. The details are as follows: Token no:[protected] Dob: 26/07/1964 Email id: [protected]@gmail.com Was this information helpful? | |||
Aug 26, 2019 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Jul 24, 2019 NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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