[Resolved]  Nsdl E-Governance Infrastructure — not refund my money

Website:NSDL

Payment request has been cancelled. My money will be refunded back. But it doesn't refund my money. Three times payment on date of 16/09/2017 and i also submit the reference no to the transaction is given below.
16/09/2017 16/09/[protected] pos prch/[protected][protected]
00000bdr00001,
05002 pos prch/[protected][protected]
00000bdr00001,
05002 pos prch/[protected][protected]
00000bdr00001
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Oct 12, 2017
Complaint marked as Resolved 
Thanks for helping me.
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2017
NSDL e-Governance Infrastructure Customer Care's response
Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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Temporary Token No. : [protected]
Name : YENGKHOM ANITA DEVI
Date of birth : 03/04/1986
Email : [protected]@gmail.com
NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017
Verified Support
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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