[Resolved] Nsdl E-Governance Infrastructure — Not refunded pan application fee | |||||
I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116.20 using my debit card. MY balance was deducted from the bank on 24/03/2017 but Aadhaar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days"where is the amount of my Pan Application?I need my money back.Till now I am not receive the amount.they have to close their website if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change. Was this information helpful? | |||||
Mar 30, 2017 Complaint marked as Resolved Got my refund thanks NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. | |||||
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I use NSDL website to create a new pan card of my neighbor. Application no is [protected].. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116.20 using my debit card. MY balance was deducted from the bank on 17/03/2017 but Aadhaar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days"where is the amount of my Pan Application?I need my money back.Till now I am not receive the amount.they have to close their website if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change.
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