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[Resolved]  Nsdl E-Governance Infrastructure — nps-ipin creation - unauthorized user

I have newly registered with e-NPS and allotted with PRAN[[protected]]. I have also completed by first subscription and completed e-sign verification with AADHAR. But when i try to login to website with PRAN to set my I-pin for the first time i am getting the error - Unauthorized User.

Could you elapse check and fix the I-pin issue so that i can login to my account and do my subsequent contributions
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Jul 6, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
May 21, 2018
Updated by Swapnil Vairale I also mailed Jaydeep Joshi (grievance officer). I didnt receive any reply, not even acknoledgement for reception of complaint.
Verified Support
May 31, 2018
NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised at “Consumer Forum” The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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I have newly registered with e-NPS and allotted with PRAN. I have also completed my first subscription and completed e-sign verification with AADHAR. But when I try to login to the website with PRAN to set my I-pin for the first time I am getting the error - Unauthorized User.

Could you please check and fix the I-pin issue so that I can log in to my account and do my subsequent contributions?
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