[Resolved] Nsdl E-Governance Infrastructure — nps trust problem while completing pending registration for nps

atulrai

from Mumbai, Maharashtra

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I am unable to complete enps registration.in order to complete registration, when i try to login with acknowledgement id 11505677 dtd. 20.03.2018 a message pops up saying that 'registration against this acknowledgement id is pending for confirmation from payment gateway please try again after sometime'. I am trying for the last two days but not any success. My pran number is not generated also. Can some body help me to resolve this problem so that i can make initial payment and complete my registration...
Description of the grievance:""registration against this acknowledgement id is pending for confirmation from
Payment gateway. Please try again after sometime."" when i am trying to pay and not allowing me to login for
Nps contribution through online. Please resolve it. Acknowledgement id 11505677 acknowledgement date
20/03/2018

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Apr 24, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Mar 21, 2018

Updated by atulrai Description of the grievance:" "Registration against this Acknowledgement Id is pending for confirmation from
payment Gateway.Please try again after sometime." " when i am trying to pay and not allowing me to login for
NPS contribution through online. Please resolve it. Acknowledgement Id 11505677 Acknowledgement Date
20/03/2018

Verified Support

Mar 23, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Atul,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.