[Resolved]  Nsdl E-Governance Infrastructure — nsdl applied change or correction in pan data, application status shows no record

Sir/ma'am,

I applied for change or correction in pan data through online nsdl website on august 17, 2018, and received the acknowledgment number: [protected]
The link used for the application is https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

The acknowledgment page said -
"thank you for using online facility for pan application.
If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents.
The file is password protected and the password to open the same is date of birth / incorporation / formation (In the format ddmmyyyy)"

However, when i checked the status using the acknowledgment number, it said: "sorry, no record found".

Please help me to resolve the issue.

Regards,
Aruna