[Resolved]  Nsdl E-Governance Infrastructure — NSDL E-Governance Infrastructure Online PAN status not cleared

Address:

Burdwan

Hi...
I have applied for changing my address & surname after my marriage on 17th July. I have submitted my Aadhar Card copy downloaded from website (after changing my surname & address after my marriage) and old PAN card copy. I received a mail on 18th July that "Proof for change in name of applicant required.
Submit proof of name change of the applicant."
I mail them same copy of aadhar card & PAN card again on 22nd July, they reject it again and inform me via mail on 24th July.
On 27th July I submit my aadhar card, marriage reg. certificate & my husband's passport copy.
I received mail on 28th Jule that "we would like to inform you that the documents received on July 27, 2021, are found to be in order during preliminary verification."
I didn't received any further mail from them but when I am checking PAN status via website it is showing that " we have received the documents with reference to your PAN application. However, the documents are not valid."
Can understand what is the problem and which documents is required for this changes.