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[Resolved]  Nsdl E-Governance Infrastructure — nsdl e-governance infrastructure pran not found in database (tapaniya)

Address:560037
Website:cra-nsdl.com/CRA/ResetPasswordSubmit.do?ID=null&getName=Change%20Password

My name is tapaniya and i opened an atal pension yojana (Apy) and contributing regularly. My pran number is :[protected]. But i unable to track my contribution. Even while i am trying to create ipin, system shows an error massage 'pran not found in database'. Kindly resolve the issue as early as possible or provide necessary steps to my registered email address or mobile number. Thank you..
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Dec 30, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2017
NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Comments

I have registerd in enps.nsdl.com site and got PRAN :[protected] but when trying to login with PRAN and generate ipIN getting "PRAN not found in Database" and while trying to make subsequent contribution getting "The details entered are incorrect" while verifying PRAN
Reply
NSDL e-Governance Infrastructure Customer Care's response, Dec 5, 2017
Verified Support
This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
I have submitted pan card application during which an error caused due to which my money of amount rs--118.96 were reduced from debit card account and my pan card was also not authorised and now when i am going to check it it shows pay again for it ...i have recipt and message of account
Reply
NSDL e-Governance Infrastructure Customer Care's response, Dec 5, 2017
Verified Support
Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [email protected] /call on 020-27218080.

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