[Resolved]  Nsdl E-Governance Infrastructure — nsdl e-sign pan application status shows no record found

I have applied for a new pan card on 30 December 2019. I received acknowledgement number [protected] after payment and e-sign.

I also received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when I tried to check my application status it shows no record found.

I also got allotted pan, but when checked in income tax website it shows no record found on that number.

Please help me.
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Feb 2, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2020
NSDL e-Governance Infrastructure Customer Care's response
As per the telephonic discussion with our representative, your grievance has been resolved. Thanks for approaching and interacting with NSDL e-Governance. For any further clarification you may write us at [protected]@nsdl.co.in.
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