[Resolved]  Nsdl E-Governance Infrastructure — nsdl ekyc applied pan application status shows no record found.

Address:500039

Sir/madam,

I have applied for reissue of pan card on 18th august 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Vivek
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Sep 23, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2018
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution.
Complaint comments 

Comments

Respectively i beg to say that i am a new employ in up .gov. name smt. sonam singh yadav degnisition. ju.asstt. i want to bring it in your kind information that my pran account number is[protected]. I want to change my previous mobile number [protected] used in pran account . Now i want to update my new mobile number [protected].
NSDL e-Governance Infrastructure Customer Care's response, Sep 4, 2018
Verified Support
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
I am in up police and currently in gorakhpur, i have submitted my nps form but yet not yet get my pran number please help me sir, my name is constable mritunjay ray pno is[protected].
NSDL e-Governance Infrastructure Customer Care's response, Sep 4, 2018
Verified Support
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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