[Resolved]  Nsdl E-Governance Infrastructure — nsdl esign/ekyc applied pan application status says no record found

Address:560067

Sir/madam,

I have applied for new pan card on 18th november 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Thejus s nambiar
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Sep 21, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Sep 21, 2018
Updated by Thejus Nambiar
The date is 18th September 2018 and not 18th November.
Verified Support
Sep 24, 2018
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
Verified Support
Sep 25, 2018
NSDL e-Governance Infrastructure Customer Care's response
Your PAN card has been dispatched on September 23, 2018 by First Flight Courier.
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