[Resolved]  Nsdl E-Governance Infrastructure — nsdl esign/ekyc applied pan application status shows no record found

Sir/madam,

I have applied for new pan card on 22nd july[protected] through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you,
Vangali sadanandha reddy.
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Sep 2, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2018
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
Jul 30, 2018
Updated by sadanandha reddy vangali
my pan card was dispatched on 26-jul-2018 but taking no/waybill no not provided. please provide me tracking number.
Verified Support
Aug 01, 2018
NSDL e-Governance Infrastructure Customer Care's response
Your PAN card has been dispatched on 26-Jul-2018 by Registered/Speed Post vide airway bill no. EA[protected]IN.
Verified Support
Aug 01, 2018
NSDL e-Governance Infrastructure Customer Care's response
Your PAN card has been dispatched on 27-Jul-2018 by The Professional Courier vide airway bill no. VPL[protected].
Complaint comments 

Comments

Respected sir/madam,

I have received an sms on my mobile that “Letter sent for discrepancy found in PAN application acknowledgement no. [protected]“

But I have not received any letter in my mail, please send it again on:- [protected]@gmail.com

Thanx,
venkatesh
NSDL e-Governance Infrastructure Customer Care's response, Aug 7, 2018
Verified Support
Your PAN card has been dispatched on 27-Jul-2018 by The Professional Courier vide airway bill no. VPL464408480.

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