[Resolved]  Nsdl E-Governance Infrastructure — nsdl page says 'sorry, no record'

Sir/madam,

I have applied for new pan card on 5th july 2018 through e-sign/e-kyc mode. I have got my acknowledgment number ([protected]). On completion of the process, i have received a message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Divyansh sharma
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Aug 14, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Divyansh,

Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
Complaint comments 

Comments

Sir / Ma'am

I have applied for a new pan card through e-sign/e-Kyc on Dt.27/06/2018, I have received the acknowledgment No. N-[protected] through my registered Email and Mobile. But When I try to Track the Status of My Application it gives an error stating that the record is not found . please resolve the issue as soon as possible.
NSDL e-Governance Infrastructure Customer Care's response, Aug 1, 2018
Verified Support
Your PAN card has been delivered on 04-Jul-2018 by Blue Dart Express Ltd courier vide airway bill no. 35363252702.
I had applied with NSDL online for a change in my PAN details. The TOKKEN no. is [protected]. My application was rejected stating that the proofs submitted did not contain last name in expanded form as mentioned in the application. Kindly refund my PAN processing fee
safeer34's reply, Jun 25, 2018
sorry i had applied with NSDL online for new pan no.
NSDL e-Governance Infrastructure Customer Care's response, Aug 1, 2018
Verified Support
The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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