[Resolved]  Nsdl E-Governance Infrastructure — nsdl pan card fee not refunded date 14/02/2018

Address:741101
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I use nsdl website to create new pan card on 14/02/2018 but when i choose e-sing then my application was rejected due to authentication failure then i will try another time for the same application and the portal deduct another 120.62 rs from my account now i pay 241.24 ruppes for a same pan card application but both applications are failed. I need my money back immediately. I advice the portal to deduct the money after all verification and authentications it is a failure of nsdl
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Mar 19, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2018
NSDL e-Governance Infrastructure Customer Care's response
Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
Feb 20, 2018
Updated by papon1997
i send email from [protected]@gmail.com with all data you need please solve my problem
Complaint comments 

Comments

Hello sir i am using nsdl website for applying another new pan card on 15/02/2018 choosing aadhaar based paper less application but after deducting my application fee my i am not received OTP to complete my application. So i request you to refund my application fee back to my bank account. my token number is - [protected], e-mail - [protected]@gmail.com, D.O.B. - 15/07/1996
NSDL e-Governance Infrastructure Customer Care's response, Feb 27, 2018
Verified Support
The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
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