[Resolved] Nsdl E-Governance Infrastructure — nsdl - your e-kyc based request has failed

2 Reviews
Chennai, Tamil Nadu, India
 K.yeshwanth kumar on Aug 15, 2018
I applied for the pan card and paid the fees through my card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Details are given below:

Token no. [protected]

Complaint marked as Resolved Sep 21, 2018

Complaint Status

[Aug 15, 2018] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
NSDL e-Governance Infrastructure Customer Care's response, Aug 20, 2018
The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments  1 Comment     Updated: Share0Tweet0


Pleas fast proses my pan card

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    Nsdl E-Governance Infrastructure - nsdl - your e-kyc based request has failed