Nsdl E-Governance Infrastructure — online pan correction application status shows - no record found

Address:Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, PIN - 400013., Mumbai City, Maharashtra

On NSDL website for PAN CARD correction, I have applied online on 13-June-2019 through eKYC and e-sign process by providing my Aadhaar card number. I have made a payment of Rs. 107 through Credit Card for the Physical PAN CARD.

My Application number is [protected].

However, on tracking the Application status, it shows " NO RECORD FOUND".

Please explain why the status shows NO RECORD FOUND when all details have been provided and payment made.

when shall I obtain the corrected PAN CARD?

Regards,

Steffi Fernandes Lobo
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Jun 18, 2019
Updated by Pratul Lobo
No updates from NSDL regarding our complaint. When shall I get the corrected PAN card.

Regards,
Steffi Fernandes Lobo
Mobile: [protected]
Complaint comments 

Comments

I was apply for Pan card on 13 april 2019
But my application from was failed and payment deducted 147 rupees, but didn't get refund till today. So i want to refund my payment.

Nodal officer SR. DPO DRM OFFICE NORTHERN RAILWAY did mistake in my email ID and mobile no. And I have not gotten PRAN KIT yet. My contact no. [protected] email [protected]@gmail.com

I submitted S2 form also.

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