[Resolved]  Nsdl E-Governance Infrastructure — PAN amendment application no. [protected] dated 26.12.2016

Address:Pune, Maharashtra
Website:TIN.NSDL.COM

This is with regard to Application No. [protected] dated 26.12.2016 which has not been accepted till date. We submitted documents twice duly attested by two different gazetted officers, namely Sri Sanjoy Gupta, Superintendent of Central Excise, Guwahati for the first time and by Sri Deben Deka, Income Tax Officer, Guwahati on the second time. Annexure A for both the officers, with clear seal and signature of the officer was also duly enclosed with the documents submitted. because the reason stated was that the seal/ stamp of the gazetted officer is not clear enough on the documents submitted as proof of identity and proof of communication address. Since the quality of seal/ stamp of the officer is beyond our control, we are hassled for getting a valid PAN only for getting it updated from Minor Status to Regular status, without any basic changes of Father s name, Date of Birth or Address. We have sent all documents once again as attested by Superintendent of Service Tax, Guwahati on 24.03.2017 but status is not yet updated online for receipt of documents sent again. In case you have any doubt about the seal, please speak to the officer who takes the pain to give his/ her mobile number also on Annexure A, instead of rejecting the application for trivial / observations multiple times. Please let us know the status of the Amendment from Minor to Regular. We are deeply aggrieved with the approach and pending status.
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May 31, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2017
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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