[Resolved]  Nsdl E-Governance Infrastructure — PAN application acknowledgment number [protected]

Address:Mumbai

We refer to a PAN application (in Form 49AA) vide acknowledgment number [protected] filed on 6 February 2023 for a foreign company viz., APAC Company XXIX Limited ('the Applicant') which is yet to be processed. We have attached herewith the PAN application acknowledgement.

On tracking the PAN application status, NSDL has informed that as per Income-tax record, a PAN has already been issued to the Applicant previously and hence, the attached PAN application is currently on hold.

We have enclosed herewith the latest screenshot from the NSDL portal. In this regard, the Applicant would like to clarify and confirm that this is the first and only application filed for obtaining PAN. Further, no PAN has been issued to the Applicant anytime before this.

It may be possible that the name of the Applicant could have been misread with some other entity having a similar name in the Income-tax Database.

We request your urgent assistance in this regard as this entity is exploring to make investments in India and needs the PAN to open custody accounts in India.

We have already mailed the protean tech team and did not hear back from them, and hence, we have also filed this grievance on the income-tax portal.

Requesting your revert at the earliest.
Was this information helpful?
No (2)
Yes (3)
Feb 22, 2023
Complaint marked as Resolved 
The e-PAN was allotted to us within 24 hrs, since there was no PAN application done by same entity in the past
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2023
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. Kindly E-mail your query at [protected]@proteantech.in
Complaint comments 

Comments

Inconvenience caused is highly regretted. We request you to submit query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
Hi Team,

We have already submitted the proteam tech complaints form on this link -https://www.protean-tinpan.com/customerfeedback.html

Also, we have sent mails to the nodal officers- Mr. Avinash and Ms. Pallavi (on [protected]@proteantech.in and [protected]@proteantech.in) and marked the general email ids as well in cc ([protected]@proteantech.in, and info.[protected]@proteantech.in)

Request you to please revert at the earliest on our mail sent from isha.[protected]@pwc.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information