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[Resolved]  Nsdl E-Governance Infrastructure — pan application error refund is not still done

Address:Chamarajanagar, Karnataka, 571440
Website:Nsdl e pan apply online

As i applied for pan card online and i also paid for it then i came up with a message that your application is not matching with the given adharcard so that you will be refunded by 7 days then also i tried another i came up with the same my token no are [protected] and [protected] so please help me to get my refund as i am from poor family i need this money l lost my 212rs by twice times so l complaining here l am student studying far from my parents so l need refund so please give my refund
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Nov 23, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2018
NSDL e-Governance Infrastructure Customer Care's response Dear Likhitha,

The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments 
1 Comment

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Comments

Dear Team,

I have made an online payment to add my initial on 26th september and my ORDER ID is k-[protected]CR. From pancard customer they told that card add my initial when i ask for refund they told the you can claim through online. but i didnt find any option for refund. so i request you to refund my Rs.599 without any delay
Reply
NSDL e-Governance Infrastructure Customer Care's response, Oct 31, 2018
Verified Support
We are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDLe-Gov. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com/

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