[Resolved]  Nsdl E-Governance Infrastructure — pan card application status shows no record found through ekyc mode

Address:

712246

Dear sir/madam,

I have applied for new pan card on 27th february 2018 through e-sign/e-kyc mode. I have got my acknowledgment number ([protected]). On completion of the process, i have received the message as below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it has been showing "sorry, no record found."

Please check my application.

Thanking you
Varsha agarwal