[Resolved]  Nsdl E-Governance Infrastructure — pan card correction in address

Address:411028

Sir/ma'am
I have applied for new pan card on 28th june 2018 through e-sign/e-kyc mode. I have got the detail pan application - ack. No. N-[protected] dated :[protected] on completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application
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Aug 12, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2018
NSDL e-Governance Infrastructure Customer Care's response
We are unable to process your concern with available information and the acknowledgement number also showing protected, hence we request you to write us at [protected]@nsdl.co.in
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    +91 22 2499 4200 [Vidya Lakshmi]
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