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[Resolved]  Nsdl E-Governance Infrastructure — pan card details record not found

Address:Solapur, Maharashtra, 413401

I have applied for new pan card on 17th nov 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Sumit k kakade
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Nov 28, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Nov 18, 2017
Updated by sumit43607 I got a email from nsdl as they found my record,
they mentioned that i have filled form but not paid for that but i actually paid for it
MY AKN NO IS ( N [protected])
Verified Support
Nov 24, 2017
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
Complaint comments 
3 Comments

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Comments

This is your status

Reply
sumit43607's [Complaint's author] reply, Nov 28, 2017
thanks sir
Check after 24 hours of online apply
Reply
sumit43607's [Complaint's author] reply, Nov 22, 2017
thanks
Acknowledgment Number : [protected]

Permanent Account Number (PAN) : DTXPK7434M

Name : SUMIT KESHAV KAKADE

Category : Individual

Status :
We have not yet received the supporting documents with respect to your application for 'New PAN Card or/and Changes or Correction in PAN Data'. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]

Note:- Kindly ignore the above application status message if PAN application is made online using e-KYC, e-Sign or DSC based facility.
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