[Resolved]  Nsdl E-Governance Infrastructure — pan card failure of the e-kyc

Address:506112
Website:www.nsdl,com

I applied for the pan card today only and paid the fees through my debit card but the e-kyc failed due to which it displayed the following message

Note
Your e-kyc based request has failed hence you cannot proceed the application
With e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
My details
Token number:[protected]
Email: [protected]@gmail.com
Date of birth: 23-jan-1998
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Apr 19, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2018
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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