[Resolved] NSDL E-Governance Infrastructure — pan card failure of the e-kyc

 
1 Review
 Sanju Pedduri on Mar 5, 2018
I applied for the pan card today only and paid the fees through my debit card but the e-kyc failed due to which it displayed the following message

Note
Your e-kyc based request has failed hence you cannot proceed the application
With e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
My details
Token number:[protected]
Email: peddurisanjayk897@gmail.com
Date of birth: 23-jan-1998
Complaint marked as Resolved Apr 19, 2018

Complaint Status


[Mar 05, 2018] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
NSDL e-Governance Infrastructure Customer Care's response, Mar 08, 2018
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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    NSDL E-Governance Infrastructure - pan card failure of the e-kyc