[Resolved] Nsdl E-Governance Infrastructure — Pan card fee not refunded till now | |||||
I use nsdl website to create a new pan card of my mother. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.116.20 using my debit card of bank of baroda. My balance was deducted from the bank on 10/04/2017 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." I have not received my refund till now. Was this information helpful? | |||||
May 5, 2017 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support May 04, 2017 NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form. For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in. | |||||
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