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Nsdl E-Governance Infrastructure — pan card not received from nsdl

Sir, i have applied for pan card at nsdl with acknowledgement no.:[protected]. The pan card has dispatched but yet not received pls help me for get my pan card. My pan card no.: bxupj4720q. The pan card delivery date is 6 may 2019 but it not received yet on 14 may 2019. The status showing it is coming from airway bill no. :[protected] by trackon couriers pvt. Ltd on date 6 may 2019 but it not received pls help me to get my pan card.
pan card not received from nsdl
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May 14, 2019

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    NSDL e-Governance Infrastructure
    Customer Care Service
    Customer satisfaction rating
    71%
    Complaints
    4393
    Pending
    30
    Resolved
    3012
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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