[Resolved] Nsdl E-Governance Infrastructure — pan card refund not receive | |||
This complaint for nsdl pan centre because i was apply for 7th march 2018 for new pan card but unfortunately my aadhar card details as mismatch so this request has failed then i wait 7 days for my refund because a win i enter my registration token number email id and date of birth then display we are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as per pan application with the details available in uidai database. Name/gender/date of birth/name as per aadhaar. Kindly visit designated pan centre and submit your pan application using biometric (Fingerprint) facility. Your online pan application fee will be refunded within seven working days. The list of designated pan centre is available at url then i will i was mail on nsdl customer service department for my refund i will decide to call customer care toll free number and discuss about this problem i i was call 6 time but every time customer care expect tell me we are forward your complaint your refund has been come as soon if not refund come contact us next time then i can send 16 email to nsdl network but one month later not refund reissue nsdl policy is every field item only 7 days refund money but there is 30 days gone but not refund my money i tell you just you nsdl working bases very low and customer care executive is not receive call on time please wait for much time like 10 minutes 50 minutes at least 30 minutes wait then one customer executive talk you and not clear your problem just forward your email and that's it if you indian government how to appoint this bad guys for your service so it's a very bad for us i hope you help to refund my money money is not important there is important only one thing trust if you read this email nsdl please improve your email speed and call centre speed and i will give you a token number and more details are down thank you. 1. Applicant name :- anil ashokrao parde 2. Father’s name :- ashokrao parde 3. Date of birth :- 18/02/1997 4. Application date :- 7 march 2018 5. Pan (In case of change request form) :- new pan application 6. Payment mode (Credit card / debit card / net banking etc) :- net banking 7. Discreption of error :- We are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as per pan application with the details available in uidai database. Name/ gender/ date of birth/ name as per aadhaar. Kindly visit designated tin-fc /pan centre and submit your pan application using biometric (Fingerprint) facility. Your online pan application fee will be refunded within seven working days. The list of designated tin-fc /pan centre is available at url https://www.tin-nsdl.com/tin-pan-center.html 8. Amount deducted :- 114.72 9. Token number :- [protected] 10. Email id :- [protected]@gmail.com 11. Transaction reference number (14 digit alphanumeric) :- lsbi[protected] full ref :- lsbi[protected]igadbeasd0 Was this information helpful? | |||
May 23, 2018 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Apr 10, 2018 NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
| |||
Add a Comment | |||
70%
Complaints
5290
Pending
109
Resolved
3573
+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
Post your Comment