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NSDL e-Governance Infrastructure

[Resolved]  Nsdl E-Governance Infrastructure — pan card status displays no record found

Sir/mam,
I applied for my pan card on 31st may, 2018 through e-kyc/e-sign mode. When i tried to track status of my pan card on nsdl portal it displayed no record found even after payment had been made. Nsdl sent a pay receipt and a performa with my acknowledgement no. You are requested to look into issue and kindly resolve it as soon as possible.
Acknowledgement no.-
N-[protected]
Regards
Gurpreet singh
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Jun 3, 2018
Complaint marked as Resolved 
Problem has been resolved and my application is under process.
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2018
NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution.
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Comments

I have applied for PAN Card online with option E-KYC authentication through Aadhaar. The details were submitted successfully and the payment was also made through internet banking on[protected]. But I haven't received the OTP at last verification step
Temp token is: [protected]
DOB: 31/05/1992
email: [protected]@gmail.com
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