[Resolved]  Nsdl E-Governance Infrastructure — pan card status record not found

Hello,

I have applied for new pan card on 24th jan 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N-[protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanks,
Ritik jain
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Jan 28, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2018
NSDL e-Governance Infrastructure Customer Care's response
Kindly provide us with your Acknowledgement number to check & resolve your grievance.
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