[Resolved]  Nsdl E-Governance Infrastructure — pan card status updation

Address:Jaipur, Rajasthan, 302012
Website:tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

Dear sir/madam,
Greetings of the day,
My name is sharwan sharma, i requested for new pan card before 3 months ago,
But my pan card status is showing as it was before 2 months.

Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/42541984/42541986 where the application was submitted by you

I tried a lot to call on above numbers but nobody, took the call,
Please help me what should i do.

My acknowledgment number is - [protected]
Name - sharwan sharma.
Dob - 24/03/1975
Mob - [protected]
Aadhar number[protected]
+2 photos
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Sep 2, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
Complaint comments 

Comments

after submiting complaint here they rejected my application, saying that.

Your application is under process at TIN Facilitation Center (TIN FC) where you have made the application. While processing your application, following discrepancy(ies) has/have been noticed. Kindly contact the TIN FC[protected]/42541984/42541986 for details:

Proof of identity not provided/ not valid.
.

i have provided my aadhar card as my supporting document, but i think they doesn't value aadhar.
dont know how to satisfy them?
Please Help

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