[Resolved] Nsdl E-Governance Infrastructure — pan card update not processing

nikhil879

from Mumbai, Maharashtra

Address:

D2-401, 7th floor, Singapore township, Annoujiguda, Pocharam, Hyderabad, Andhra Pradesh, 500088

Hi team,

I had raised pan card update request online on 25th october 2019. Ack# [protected]. Then the team asked me to send documents supporting the name change, i have sent addhar and then passpot on 4th november 2019. But until today, the nsdl call center do not have any idea about the status of my reqest. The online application status shows as "your request for 'new pan card and/or change/correction in pan data' has been marked for audit by itd and sent back to nsdl for examination'"

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Dec 30, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

NSDL e-Governance Infrastructure Customer Care's response This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.

Verified Support

Nov 26, 2019

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with the concern team for earliest resolution.

Verified Support

Nov 28, 2019

NSDL e-Governance Infrastructure Customer Care's response As per the telephonic discussion with our representative, your grievance has been resolved. Thanks for approaching and interacting with NSDL e-Governance. For any further clarification/assistance you may write us at [protected]@nsdl.co.in

Verified Support

Nov 29, 2019

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.