[Resolved]  Nsdl E-Governance Infrastructure — pan name correction through the nsdl website and selected the e-sign aadhar verification process can not be completed

Address:Tiruchirappalli, Tamil Nadu, 620005
Website:nsdl

I tried the pan application for pan name correction through the nsdl website and selected the e-sign aadhar verification process.

Everything went right and at the end while asking for e-kyc verification, even with the otp submission,

System status is "your request cannot be processed, please try after some time"

Please the futher steps to complete the process or advise for the payment refund made...

My token number: [protected]
Date of birth: 21/10/1991
Email: [protected]@gmail.com
Aadhar number:[protected]
Correct name: saravanan shanmugam

I already emailed to [protected]@nsdl.co.in but no response
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 20, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2018
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5288
    Pending
    109
    Resolved
    3570
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information