[Resolved]  Nsdl E-Governance Infrastructure — pan online application otp failed

Hi,
I opted for e-sign in my online pan application, at the last stage the otp was not received in time. I opted for fresh otp but now it says that the e-sign has failed, you have to apply through physical mode. I have already made the payment and submitted documents online.
Pls reactivate the token number and let me complete the e-sign process
Token no. [protected]
Mobile no [protected] / [protected]
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Jan 22, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2019
NSDL e-Governance Infrastructure Customer Care's response
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Verified Support
Dec 13, 2019
NSDL e-Governance Infrastructure Customer Care's response
As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
Verified Support
Dec 17, 2019
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with the concern team for earliest resolution.
Complaint comments 

Comments

PRAN not found in Database Error. Unable to generate statement
PRAN[protected]
Name-Shivangi Sharma
Mobile-[protected]
NSDL e-Governance Infrastructure Customer Care's response, Dec 24, 2019
Verified Support
Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on 022-24993499
NSDL e-Governance Infrastructure Customer Care's response, Dec 27, 2019
Verified Support
This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
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