[Resolved]  Nsdl E-Governance Infrastructure — pan status says no record found

Address:Burdwan, West Bengal, 713301

Sir/madam,

I have applied for new pan card on 8th may 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Javed
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Jun 16, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
NSDL e-Governance Infrastructure Customer Care's response
Kindly provide us with your 15 digit Acknowledgement number to check & resolve your grievance.
Verified Support
May 16, 2018
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application marked for discrepancy due to POA -Address different
Complaint comments 

Comments

I have applied for TAN application vide acknowledgement number [protected] on 01/05/2018 and the status shows the documents not yet received. the documents have reached on 04/04/2018 as per courier status and still the status shows documents not yet received .
NSDL e-Governance Infrastructure Customer Care's response, Jun 1, 2018
Verified Support
Your TAN Allotment Letter has been dispatched through Postal Department (UCP) on 08-MAY-2018. If you have not yet received, you can download the same from below link - https://tin.tin.nsdl.com/pantan/StatusTrack.html
Dear
Sir I want to change my registration Mobil nos because I have lost my nos my nos is [protected]

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