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[Resolved]  Nsdl E-Governance Infrastructure — paperless pan card online application

Hi,
I got the following message

Since you have exceed otp regeneration limit. You cannot proceed with e-sign. Kindly proceed with generating physical application and sent the application to the mentioned address in next page

What is the next procedure i have to follow, request you to give a proper solution? Can i cancel and proceed with any pan card application centre in my town?

Thanks in advance
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Feb 2, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2018
NSDL e-Governance Infrastructure Customer Care's response Kindly generate application without e - Sign mode and forward physical PAN application duly signed with photo and supporting documents to Pune Address.
Complaint comments 
3 Comments

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Comments

Not able to contribute. I reach the final payment page and enter all details and it says Transaction failed in the end.

Acknowledgement No - 0.

Lot of other stuff also not working such a crappy sight. Says Server error on doing so many things like change password

Reply
I have reached only Pran number.till not received ipin and tipin number...kindly send me in my mail id [protected]@gmail.com
Reply
I had applied online by NSDL change my pan card . I paid the fee process But i cant upload the application and other process. Please refund my fee Rs. 499.00 then i complete the process for change my Pan Card.
Reply

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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