[Resolved]  Nsdl E-Governance Infrastructure — payment debited two times but both times error

Address:B-34/3416,Shakti Mandir Shakti Vihar Maharaja agrrasain Bhavan aggrawaal sudhar Sabha registered near bhuri wala gurudwara, Ludhiana, Punjab, 141001

Hello sir few days ago i was filling the pan application for my sister and all the things were good to happen untill i met to last criteria of payment and have done payment from paytm and it shows successful from paytm and money debited but error transaction shows at nsdl again done the same and error i have been debited two times 106.5×2 temporary token no [protected]. Sir i have not received any confirmation form your side that how much time it will take to refund back to original payment method. Hope you will give my refund as soon as possible
Transaction date 3 feb 2020
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Mar 26, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2020
NSDL e-Governance Infrastructure Customer Care's response
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Verified Support
Feb 24, 2020
NSDL e-Governance Infrastructure Customer Care's response
As per the telephonic discussion with our representative, your grievance has been addressed. Thanks for approaching and interacting with NSDL e-Governance. For any further clarification you may write us at [protected]@nsdl.co.in.
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