[Resolved]  Nsdl E-Governance Infrastructure — Payment Deducted from Bank - Incomplete registration as error in Payment gateway

Payment is deducted from my account but the process didn't get complete on the NPS website.

I could not complete my NPS registration. When trying to login again - I am getting this message "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime".

ACK Number: 11066099
Acknowledgement Date - 5/2/2021
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Feb 10, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2021
NSDL e-Governance Infrastructure Customer Care's response
Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
Complaint comments 

Comments

My PAN no is ABSPY5244M, I have applied for PAN correction during VID verification an error has been occured and verification got rejected. my payment for correction is also deducted.

In view of above it is requested that my payment for the same may be refunded as soon as possible.

Thank You

Regards

Narender Yadav

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