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[Resolved]  Nsdl E-Governance Infrastructure — Payment Deducted from Bank - Incomplete registration as error in Payment gateway

Payment is deducted from my account but the process didn't get complete on the NPS website.

I could not complete my NPS registration. When trying to login again - I am getting this message "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime".

ACK Number: 11066099
Acknowledgement Date - 5/2/2021
Payment Deducted from Bank - Incomplete registration as error in Payment gateway
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Feb 10, 2021
Complaint marked as Resolved 
Feb 07, 2021

Complaint Status

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2021
NSDL e-Governance Infrastructure Customer Care's response
Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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