[Resolved] Nsdl E-Governance Infrastructure — Please refund my online pay fee for pan card | |
Dear authority, I applied for new pan card online on 18 mar 2017 through e- KYC and made payment as well and the payment was successful and rupees 116. 20 deducted from my bank account but a message generated "your e-KYC based request has failed hence you can not proceed the application with e- KYC". so I request you to cancel my PAN card application and refund my amount 116.20 name keshar bai Token no. [protected] Email I'd - [protected]@gmail.com Was this information helpful? | |
May 20, 2017 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Apr 17, 2017 NSDL e-Governance Infrastructure Customer Care's response Dear Keshar, Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution. | |
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+91 22 2499 4200 [Vidya Lakshmi]
+91 22 4090 4242 [Head Office]
+91 11 2370 5418 [New Delhi]
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
I lost my pin and user id. Could u pls suggest how can i get new pswrda and id. I am working in a government sector in andhra Pradesh
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
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