[Resolved] Nsdl E-Governance Infrastructure — pran[protected] not available in database error
R
Remya Dipu
from Ernakulam, Kerala
Address:
Ernakulam, Kerala, 683501
My atal pension yojana (Apy) account (Pran[protected] has been activated on 31/12/2015. The pension amount is auto deducted form my bank account, for annual statement i tried to reset password https://cra-nsdl.com/CRA/ but got error as my pran is not available in data base. Every month i am getting apy contribution message to my registered mobile.
Please help me to resolve the issue and get registered to account and get my annual contribution statement asap.
Thanks,
Remya
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Mar 10, 2018
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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