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[Resolved]  Nsdl E-Governance Infrastructure — pran-acknowledgement issue

Address:Ranga Reddy, Andhra Pradesh, 500084
Website:enps.nsdl.com

Registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after some time.

[protected] acknowledgement number
7th mar 2018 - date of acknowledgement date

I m seeing this error for more than 24hours.

Please correct it asap so that i can open pran number and deposit some amount as its financial year-end.
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Apr 16, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2018
NSDL e-Governance Infrastructure Customer Care's response Dear Suresh,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Comments

FOLLOWING MESSAGE IS COMING AFTER DOING PAYMENT TO NSDL AND ALSO AADHAR OTP VERIFCATION HAS BEEN DONE..
Exception in generating Esign User PDF inside EsignController for token no. [protected]

PLEASE HELP TO RESOLVE THIS ISSUE.

THANKS
NIRMALA
Reply
FOLLOWING MESSAGE IS COMING AFTER DOING PAYMENT TO NSDL AND ALSO AADHAR OTP VERIFCATION HAS BEEN DONE..
Exception in generating Esign User PDF inside EsignController for token no. [protected]

PLEASE HELP TO RESOLVE THIS ISSUE.

THANKS
NIRMALA
Reply
NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
Verified Support
Dear Nirmala,

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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