[Resolved]  Nsdl E-Governance Infrastructure — pran is not found in the database

,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my email id.

As my registered number with apy was [protected] and it was aircel number of new delhi and it is blocked as company shutdown their services.

Whenever i am checking the status by entering the pran details of my account
It also showing pran not found in database.

Please help me.
Name: avinash kumar
Dob:[protected]
Pran:[protected]
Mobile no.[protected]
Email id: [protected]@gmail.com

[protected]
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Oct 19, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Sep 16, 2018
Updated by Avinashku
Please send me the steps on my mail or on my mobile number .I don't have ipin also as the address mentioned in the pran I am not at that place since 2014.
Verified Support
Sep 18, 2018
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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