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[Resolved]  Nsdl E-Governance Infrastructure — pran no. not accessible on nsdl database

I am customer of nps from 29.09.2014. I opened this nps account with aggregator - margdarshak financial services limited in 2014. After that i received my pran card by post. I invested rs. 1000/- in 2014 in the said account, & after that i forgot to invest the money on yearly basis. Now i want to reactivate & invest money for tax rebate in the said scheme under 80d. So i called my aggregator for the investment but i was unable to trace. So i tried to invest the money online by using your official website, i also don't have login id & password to get through. Also i understand that my pran no. Is not registered in database.
Kindly help
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May 1, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2020
NSDL e-Governance Infrastructure Customer Care's response Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
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