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[Resolved]  Nsdl E-Governance Infrastructure — pran not found in database : enps pop-sp registration

I have opened NPS account through SBI netbanking using POP-SP.
I Got PRAN number at end of registration, but when I opened NSDL website for further contribution it's showing me PRAN not found in database. it's not able to generate IPIN.

I got message that NPS Registration has been successfully with below PRAN Number
Date of Registration : 19/03/2018
PRAN Number :[protected]

Mobile no : +91 [protected]
E-mailed : [protected]@gmail.com
Complaint marked as Resolved 2018-04-25 06:03:52

Complaint Status


[Mar 21, 2018] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
NSDL e-Governance Infrastructure Customer Care's response Mar 23, 2018
Dear Jignesh,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
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