[Resolved]  Nsdl E-Governance Infrastructure — pran not found in database error although pran received

I open an atal pension yojana (Apy). But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: seema
Pran:[protected]
Mobile no.[protected]
Email id: seema. [protected]@gmail.com
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Mar 12, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Seema,

This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Complaint comments 

Comments

Dear sir/madam,
I have applied online using e-sign e-kyc method.
I have got the acknowledgement (ack) number, but when I try to search for my pan status using ack number it shows "Sorry, no record found".
Please Help.
My acknowledgement number - N-[protected].

Thank you.

NSDL e-Governance Infrastructure Customer Care's response, Feb 2, 2018
Verified Support
Your PAN card has been delivered on 27-Jan-2018 by Blue Dart Express Ltd courier vide airway bill no. 34922556373

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