[Resolved]  Nsdl E-Governance Infrastructure — pran not found in database error even after registration

I registered in the nps account from the internet and pay from axis bank credit card and got the pran no:[protected] by sms, but am unable a to log in to set my i-pin and to contribute towards my investment. Please help.

I am getting the error "pran not found in database" always.

Below are my details to contact.

Name: kanha munjal
Email: [protected]@gmail.com
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Aug 6, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2018
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Complaint comments 

Comments

Hi, We are here to help ! Please Dm us your contact number and we will get back shortly. Regards, Team Axis Bank.

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