Nsdl E-Governance Infrastructure — Pran not found in database error while logging into NPS
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.
Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.
Unable to reach helpline numbers as getting automatic message 'PRAN is not valid'. Unable to raise grievance in the system as there is no such category. Please help.
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Jan 24, 2021
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Jan 25, 2021NSDL e-Governance Infrastructure Customer Care's response Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
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