[Resolved]  Nsdl E-Governance Infrastructure — pran not found in database for no[protected] and[protected]

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, the system shows an error message 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

I have 2 pran no.

My pran no[protected] and[protected]
Contact no - [protected]
Email id - chethang. [protected]@gmail.com
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Apr 20, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Chethan,

This has reference to the query/complaint raised at Consumer Forum. The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php..
Complaint comments 

Comments

PAN CARD with token no [protected] was declined after payment due to aadhaar authorization but amount 114 was not refinded
NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
Verified Support
To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

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