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[Resolved]  Nsdl E-Governance Infrastructure — pran not found in database for nps login and contribution

Hi,

I registered in the nps account and got the pran no[protected] by email and sms, but i am not able to login to set my ipin and to contribute towards my investment. Please help.

I am getting the error "pran not found in database" always.

Below are my details to contact.

Name: akhil prasad
Email: [protected]@gmail.com
Phone: [protected]
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Mar 20, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2020
NSDL e-Governance Infrastructure Customer Care's response Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
Verified Support
Jan 21, 2020
NSDL e-Governance Infrastructure Customer Care's response Dear Sir/Madam, This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Verified Support
Feb 18, 2020
NSDL e-Governance Infrastructure Customer Care's response As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in.
Complaint comments 
2 Comments

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Comments

Dear Customer, Rs.106.90 txn done on card XX5827 on[protected] at RUPAYNSDL E GOV PAN POS/ECOM.Txn# S[protected].Avl bal Rs.498.46.If not done by you, forward this SMS from registered mobile number to [protected] to block your card. You may also call [protected]- Andhra Bank. I done two times amount was deducted but processing not done

Reply
NSDL e-Governance Infrastructure Customer Care's response, Jan 30, 2020
Verified Support
To help and resolve your PAN related issue/concern, please email us the details along with the PAN on [email protected] or call on 020- 27218080
NSDL e-Governance Infrastructure Customer Care's response, Feb 4, 2020
Verified Support
We are still waiting for your reply. Please write us at [email protected]. Our team will be happy to help you.
NSDL e-Governance Infrastructure Customer Care's response, Feb 7, 2020
Verified Support
We are still waiting for your reply. Please write us at [email protected]. Our team will be happy to help you.
We have received the documents with reference to your PAN application.However, the documents are not valid.Please click here for details.
Plz help me with this. I need the pan card urgently

Reply
NSDL e-Governance Infrastructure Customer Care's response, Jan 30, 2020
Verified Support
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at 020-27218080. Our team shall help you to resolve the issue.
NSDL e-Governance Infrastructure Customer Care's response, Feb 4, 2020
Verified Support
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at 020-27218080. Our team shall help you to resolve the issue.
NSDL e-Governance Infrastructure Customer Care's response, Feb 7, 2020
Verified Support
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at 020-27218080. Our team shall help you to resolve the issue.

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