[Resolved] Nsdl E-Governance Infrastructure — pran not found in database till now
V
Vysk
from Ernakulam, Kerala
I have been contributing to apy since 17/1/2018 and my pran is[protected] as per the official system generated email i received from communications. Cra. However i have not been able to access my account or generate a statement for my account as all sites and the app keeps saying pran not found. I still keep getting the email notifications every month that the monthly contribution has been made.
Please look into this a resolve at the earliest.
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Apr 23, 2018
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2018
NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forumâ€. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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